Problem with Logs Collection

Incident Report for Sumo Logic

Resolved

We are no longer seeing issues with Logs Collection and normal operation has been restored at this time.
Posted Jan 12, 2026 - 05:34 UTC

Monitoring

We have implemented a fix for the issue affecting Logs Collection. The symptoms are: latency in processing and displaying log data. We are currently monitoring the results.
Posted Jan 12, 2026 - 05:23 UTC

Investigating

We are currently investigating reports of problems with Logs Collection. The symptoms are: latency in processing and displaying log data. We will provide more information soon.
Posted Jan 12, 2026 - 05:00 UTC
This incident affected: North America 2 (US2) (Logs Collection).
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