Sumo Logic Status

North America 1 (US1)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

North America 2 (US2)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

America Federal (FED)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Europe 1 (EU)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Europe 2 (DE)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Australia (AU)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Japan (JP)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Canada (CA)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

India (IN)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Korea (KR)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

3

Upcoming Maintenances

0

Maintenances Last 30 Days

External Services

Scheduled Maintenance

Scheduled MaintenancePlanned Maintenance

Schedule

January 28, 2025 4:00AM - 5:00AM UTC

Components

North America 1 (US1)

Services

Logs Collection, Metrics Collection, Tracing Collection, Cloud Collection

Description

We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays. During the maintenance window users may experience: Delays in Collection No data loss is expected. No user action is required after this window. We will update this page once the maintenance is complete.

Scheduled MaintenancePlanned Maintenance

Schedule

February 9, 2025 5:00AM - 7:00AM UTC

Components

North America 1 (US1)

Services

Logs Collection, Metrics Collection, Cloud Collection, APIs

Description

We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays. During the maintenance window users may experience: Delays in Collection Latency/slowness in APIs No data loss is expected. No user action is required after this window. We will update this page once the maintenance is complete.

Scheduled MaintenancePlanned Maintenance

Schedule

February 18, 2025 5:00AM - 7:00AM UTC

Components

North America 2 (US2)

Services

Logs Collection, Metrics Collection, Cloud Collection, APIs

Description

We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays. During the maintenance window users may experience: Delays in Collection Latency/slowness in APIs No data loss is expected. No user action is required after this window. We will update this page once the maintenance is complete.

History (Last 7 days)

Problem with Metrics CollectionDegraded Performance

Incident Status

Degraded Performance

Components

North America 1 (US1)

Services

Metrics Collection

January 22, 2025 8:11PM UTC

[Investigating] We are currently investigating reports of problems with Metrics Collection. The symptoms are: latency in processing and displaying metrics data. We will provide more information soon.

January 22, 2025 8:58PM UTC

[Monitoring] We have implemented a fix for the issue affecting Metrics Collection. The symptoms are: latency in processing and displaying metrics data. We are currently monitoring the results.

January 22, 2025 9:02PM UTC

[Resolved] We are no longer seeing issues with Metrics Collection and normal operation has been restored at this time.

Problem with AuthenticationDegraded Performance

Incident Status

Degraded Performance

Components

North America 1 (US1)

Services

Authentication

January 22, 2025 7:13PM UTC

[Investigating] We are currently investigating reports of problems with Authentication. The symptoms are: inability to log in. We will provide more information soon.

January 22, 2025 8:32PM UTC

[Resolved] We are no longer seeing issues with Authentication and normal operation has been restored at this time.

Problem with AuthenticationDegraded Performance

Incident Status

Degraded Performance

Components

North America 1 (US1)

Services

Authentication

January 22, 2025 5:34PM UTC

[Investigating] We are currently investigating reports of problems with Authentication. The symptoms are: inability to log in. We will provide more information soon.

January 22, 2025 5:39PM UTC

[Monitoring] We have implemented a fix for the issue affecting Authentication, which are resulting in latency, slowness, or delay in displaying data. We are currently monitoring the results.

January 22, 2025 6:01PM UTC

[Resolved] We are no longer seeing issues with Authentication and normal operation has been restored at this time.

StatusHistory

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External Services

Scheduled Maintenance

Scheduled MaintenancePlanned Maintenance

Scheduled MaintenancePlanned Maintenance

Scheduled MaintenancePlanned Maintenance

History (Last 7 days)

Problem with Metrics CollectionDegraded Performance

Problem with AuthenticationDegraded Performance

Problem with AuthenticationDegraded Performance

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