All Systems Operational

Updated a few seconds ago

North America 1 (US1)




Operational

North America 2 (US2)




Operational

America Federal (FED)




Operational

Europe 1 (EU)




Operational

Europe 2 (DE)




Operational

Australia (AU)




Operational

Japan (JP)




Operational

Canada (CA)




Operational

India (IN)




Operational

0

Upcoming Maintenances

13

Maintenances Last 30 Days

External Services

History (Last 7 days)

Incident Status

Degraded Performance


Components

Japan (JP)


Services

Logs Collection, Metrics Collection




March 21, 2023 9:50PM UTC
[Monitoring] We have implemented a fix for the issue affecting Logs Collection and Metrics Collection. The symptoms are: latency in processing and displaying log data and latency in processing and displaying metrics data. We are currently monitoring the results.

March 21, 2023 10:17PM UTC
[Resolved] We are no longer seeing issues with Logs Collection and Metrics Collection and normal operation has been restored at this time.
Problem with Metrics AlertingPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Australia (AU)


Services

Metrics Alerting




March 21, 2023 6:17AM UTC
[Investigating] We are currently investigating reports of problems with Metrics Alerting. The symptoms are: latency in processing and displaying metrics data. We will provide more information soon.

March 21, 2023 6:43AM UTC
[Identified] We have identified the source of the issue affecting Metrics Alerting. The symptoms are: latency in processing and displaying metrics data. We are working on a fix for the problem.

March 21, 2023 7:19AM UTC
[Monitoring] We have implemented a fix for the issue affecting Metrics Alerting. The symptoms are: latency in processing and displaying metrics data. We are currently monitoring the results.

March 21, 2023 7:33AM UTC
[Resolved] We are no longer seeing issues with Metrics Alerting and normal operation has been restored at this time.

Incident Status

Degraded Performance


Components

Australia (AU)


Services

Logs Searches




March 21, 2023 4:13AM UTC
[Investigating] We are currently investigating reports of problems with Interactive Queries. The symptoms are: slowness in the execution of interactive queries. We will provide more information soon.

March 21, 2023 5:06AM UTC
[Identified] We have identified the source of the issue affecting interactive search queries and slo queries. The symptoms are: slowness in execution of interactive search and slo queries. We are working on a fix for the problem.

March 21, 2023 5:55AM UTC
[Monitoring] We have implemented a fix for the issue affecting Logs Searches. The symptoms are: slowness in execution of log queries. We are currently monitoring the results.

March 21, 2023 6:06AM UTC
[Resolved] We are no longer seeing issues with Logs Searches and normal operation has been restored at this time.
System MaintenancePlanned Maintenance

Description

We will be performing scheduled maintenance. During the maintenance window, we do not relax our own monitoring in any way, and we do not take the system off line. However, cloud syslog sources may experience a few seconds of unavailability during this time, and cloud-based sources may experience some ingestion delay.


Components

North America 2 (US2)


Services

Logs Collection, Metrics Collection, Tracing Collection, Cloud Collection, Logs Searches, Metrics Searches, Logs Alerting, Metrics Alerting, Data Indexing, Dashboards, APIs, Authentication, Billing and Account Management


Schedule

March 21, 2023 4:00AM - March 21, 2023 6:00AM UTC



March 21, 2023 4:00AM UTC
[Update] Sumo Logic maintenance starting now

March 21, 2023 6:00AM UTC
[Update] Sumo Logic maintenance now complete

Incident Status

Service Disruption


Components

Canada (CA)


Services

Cloud Collection




March 20, 2023 2:48PM UTC
[Investigating] We are currently investigating reports of problems with Cloud Collection. The symptoms are: latency in processing and displaying log data and latency in processing and displaying metrics data. We will provide more information soon.

March 20, 2023 4:39PM UTC
[Monitoring] We have implemented a fix for the issue affecting Cloud Collection. The symptoms are: latency in processing and displaying log data and latency in processing and displaying metrics data. We are currently monitoring the results.

March 20, 2023 4:53PM UTC
[Resolved] We are no longer seeing issues with Cloud Collection and normal operation has been restored at this time.

Incident Status

Degraded Performance


Components

North America 2 (US2)


Services

Tracing Collection




March 17, 2023 5:22PM UTC
[Investigating] We are currently investigating reports of problems with Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We will provide more information soon.

March 17, 2023 6:21PM UTC
[Identified] We have identified the source of the issue affecting Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We are working on a fix for the problem.

March 17, 2023 6:21PM UTC
[Monitoring] We have implemented a fix for the issue affecting Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We are currently monitoring the results.

March 17, 2023 9:33PM UTC
[Resolved] We are no longer seeing issues with Tracing Collection and normal operation has been restored at this time.