Sumo Logic Status

North America 1 (US1)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

North America 2 (US2)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

America Federal (FED)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Europe 1 (EU)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Europe 2 (DE)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Australia (AU)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Japan (JP)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Canada (CA)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

India (IN)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

0

Upcoming Maintenances

0

Maintenances Last 30 Days

External Services

History (Last 7 days)

Problem with Tracing CollectionDegraded Performance

Incident Status

Degraded Performance

Components

North America 1 (US1)

Services

Tracing Collection

December 7, 2023 8:51PM UTC

[Investigating] We are currently investigating reports of problems with Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We will provide more information soon.

December 7, 2023 9:40PM UTC

[Resolved] We are no longer seeing issues with Tracing Collection and normal operation has been restored at this time.

December 7, 2023 9:40PM UTC

[Resolved] We are no longer seeing issues with Tracing Collection and normal operation has been restored at this time.

Problem with Logs SearchesDegraded Performance

Incident Status

Degraded Performance

Components

North America 2 (US2)

Services

Logs Searches

December 7, 2023 6:30PM UTC

[Investigating] We are currently investigating reports of problems with Logs Searches. The symptoms are: slowness in execution of log queries. We will provide more information soon.

December 7, 2023 7:30PM UTC

[Monitoring] We have implemented a fix for the issue affecting Logs Searches. The symptoms are: slowness in execution of log queries. We are currently monitoring the results.

December 7, 2023 7:46PM UTC

[Resolved] We are no longer seeing issues with Logs Searches and normal operation has been restored at this time.

StatusHistory

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External Services

History (Last 7 days)

Problem with Tracing CollectionDegraded Performance

Problem with Logs SearchesDegraded Performance

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