Active Incident

Updated a few seconds ago

Problem with Cloud CollectionPartial Service Disruption

Incident Status

Partial Service Disruption

Components

North America 1 (US1)

Services

Cloud Collection



July 12, 2024 6:55PM UTC
[Investigating] We are currently investigating reports of problems with Cloud Collection. The symptoms are: latency in retrieving data from cloud. We will provide more information soon.

North America 1 (US1)




Partial Service Disruption

North America 2 (US2)




Operational

America Federal (FED)




Operational

Europe 1 (EU)




Operational

Europe 2 (DE)




Operational

Australia (AU)




Operational

Japan (JP)




Operational

Canada (CA)




Operational

India (IN)




Operational

0

Upcoming Maintenances

1

Maintenances Last 30 Days

External Services

History (Last 7 days)

Incident Status

Service Disruption


Components

North America 2 (US2)


Services

Logs Searches, Logs Alerting, Dashboards




July 11, 2024 5:39AM UTC
[Investigating] We are currently investigating reports of problems with Logs Searches, Logs Alerting and Dashboards. The symptoms are: latency in processing and displaying log data. We will provide more information soon.

July 11, 2024 5:50AM UTC
[Identified] We have identified the source of the issue affecting Logs Searches, Logs Alerting and Dashboards. The symptoms are: latency in processing and displaying log data, error messages in log queries, errors in dashboards, errors in scheduled searches, errors in monitors. We are working on a fix for the problem.

July 11, 2024 6:26AM UTC
[Monitoring] We have identified the source of the issue affecting Logs Searches, Logs Alerting and Dashboards. The symptoms are: latency in processing and displaying log data, error messages in log queries, errors in dashboards, errors in scheduled searches, errors in monitors. We have fixed the problem and monitoring the failures.

July 11, 2024 6:55AM UTC
[Monitoring] We have identified the source of the issue affecting Logs Searches, Logs Alerting and Dashboards. The symptoms are: latency in processing and displaying log data, error messages in log queries, errors in dashboards, errors in scheduled searches, errors in monitors. We have fixed the problem and monitoring the situation.

July 11, 2024 7:11AM UTC
[Resolved] We are no longer seeing issues with Logs Searches, Logs Alerting and Dashboards and normal operation has been restored at this time.

Incident Status

Partial Service Disruption


Components

Australia (AU)


Services

Logs Searches, Logs Alerting, Dashboards




July 8, 2024 2:26PM UTC
[Investigating] We are currently investigating reports of problems with Logs Searches, Logs Alerting and Dashboards. The symptoms are: slowness in execution of log queries and error messages in log queries. We will provide more information soon.

July 8, 2024 3:52PM UTC
[Resolved] We are no longer seeing issues with Logs Searches, Logs Alerting and Dashboards and normal operation has been restored at this time.
Problem with Logs SearchesService Disruption

Incident Status

Service Disruption


Components

Australia (AU)


Services

Logs Searches




July 8, 2024 10:28AM UTC
[Investigating] We are currently investigating reports of problems with Schedule Searches. The symptoms are: slowness in execution of log queries and error messages in log queries. We will provide more information soon.

July 8, 2024 10:55AM UTC
[Monitoring] We have implemented a fix for the issue affecting Logs Searches. The symptoms are: slowness in execution of log queries and error messages in log queries. We are currently monitoring the results.

July 8, 2024 10:56AM UTC
[Monitoring] We have implemented a fix for the issue affecting Logs Searches, which are resulting in latency, slowness, or delay in displaying data. We are currently monitoring the results.

July 8, 2024 11:22AM UTC
[Resolved] We are no longer seeing issues with Logs Searches and normal operation has been restored at this time.