All Systems Operational

Updated a few seconds ago

North America 1 (US1)




Operational

North America 2 (US2)




Operational

America Federal (FED)




Operational

Europe 1 (EU)




Operational

Europe 2 (DE)




Operational

Australia (AU)




Operational

Japan (JP)




Operational

Canada (CA)




Operational

India (IN)




Operational

0

Upcoming Maintenances

9

Maintenances Last 30 Days

External Services

History (Last 7 days)

Problem with Logs CollectionDegraded Performance

Incident Status

Degraded Performance


Components

India (IN)


Services

Logs Collection




May 18, 2022 2:21PM UTC
[Investigating] We are currently investigating reports of problems with Logs Collection for the Infrequent Data Tier. The symptoms are: latency in processing and displaying log data in Infrequent Tier. We will provide more information soon.

May 18, 2022 3:06PM UTC
[Resolved] We are no longer seeing issues with Logs Collection in the Infrequent Tier and normal operation has been restored at this time.

Incident Status

Partial Service Disruption


Components

India (IN)


Services

Logs Searches, Logs Alerting




May 17, 2022 10:04AM UTC
[Investigating] We are currently investigating reports of increase rate of errors in Logs Searches and Logs Alerting. We will provide more information soon.

May 17, 2022 10:09AM UTC
[Monitoring] We have implemented a fix for the issue affecting Logs Searches and Logs Alerting, which were resulting in latency, slowness, or delay in displaying data. We are currently monitoring the results.

May 17, 2022 10:15AM UTC
[Resolved] We are no longer seeing issues with Logs Searches and Logs Alerting and normal operation has been restored at this time.

Incident Status

Partial Service Disruption


Components

India (IN)


Services

Logs Collection




May 17, 2022 9:03AM UTC
[Investigating] We are currently investigating reports of problems with Logs Collection. The symptoms are: increased amount of errors codes when accepting log data. We will provide more information soon.

May 17, 2022 9:06AM UTC
[Investigating] We are currently investigating reports of problems with Logs Collection, Metrics Collection and Tracing Collection. The symptoms are: increased amount of errors codes when accepting log data. We will provide more information soon.

May 17, 2022 9:06AM UTC
[Investigating] We are continuing to investigate reports of problems with Logs Collection, which are resulting in latency, slowness, or delay in displaying data. We are working to isolate the problem.

May 17, 2022 9:07AM UTC
[Investigating] We are currently investigating reports of problems with Logs Collection, Metrics Collection and Tracing Collection. The symptoms are: increased amount of errors codes when accepting log data. We will provide more information soon.

May 17, 2022 9:27AM UTC
[Monitoring] We have implemented a fix for the issue affecting Logs, Metrics and Tracing Collection, which were resulting in latency, slowness, or delay in displaying data. We are currently monitoring the results.

May 17, 2022 9:39AM UTC
[Resolved] We are no longer seeing issues with Collection and normal operation has been restored at this time.
System MaintenancePlanned Maintenance

Description

We will be performing scheduled maintenance. During the maintenance window, we do not relax our own monitoring in any way, and we do not take the system off line. Customers might notice intermittent failures for source CRUD workflows during this window.


Components

North America 2 (US2)


Services

Logs Collection, Metrics Collection, Tracing Collection, Cloud Collection, Logs Searches, Metrics Searches, Logs Alerting, Metrics Alerting, Data Indexing, Dashboards, APIs, Authentication, Billing and Account Management


Schedule

May 17, 2022 4:00AM - May 17, 2022 5:00AM UTC



May 17, 2022 4:00AM UTC
[Update] Sumo Logic maintenance starting now

May 17, 2022 5:00AM UTC
[Update] Sumo Logic maintenance now complete
System MaintenancePlanned Maintenance

Description

We will be performing scheduled maintenance. During the maintenance window, we do not relax our own monitoring in any way, and we do not take the system off line. Customers might notice intermittent failures for source CRUD workflows during this window.


Components

Canada (CA)


Services

Logs Collection, Metrics Collection, Tracing Collection, Cloud Collection, Logs Searches, Metrics Searches, Logs Alerting, Metrics Alerting, Data Indexing, Dashboards, APIs, Authentication, Billing and Account Management


Schedule

May 17, 2022 3:00AM - May 17, 2022 4:00AM UTC



May 17, 2022 3:00AM UTC
[Update] Sumo Logic maintenance starting now

May 17, 2022 4:00AM UTC
[Update] Sumo Logic maintenance now complete
System MaintenancePlanned Maintenance

Description

We will be performing scheduled maintenance. During the maintenance window, we do not relax our own monitoring in any way, and we do not take the system off line. Customers might notice intermittent failures for source CRUD workflows during this window.


Components

Europe 2 (DE)


Services

Logs Collection, Metrics Collection, Tracing Collection, Cloud Collection, Logs Searches, Metrics Searches, Logs Alerting, Metrics Alerting, Data Indexing, Dashboards, APIs, Authentication, Billing and Account Management


Schedule

May 16, 2022 9:00PM - May 16, 2022 10:00PM UTC



May 16, 2022 9:00PM UTC
[Update] Sumo Logic maintenance starting now

May 16, 2022 10:00PM UTC
[Update] Sumo Logic maintenance now complete

Incident Status

Operational


Components

Europe 2 (DE)


Services

Logs Collection, Metrics Collection, Tracing Collection, Cloud Collection, Logs Searches, Metrics Searches, Logs Alerting, Metrics Alerting, Data Indexing, Dashboards, APIs, Authentication, Billing and Account Management




May 15, 2022 5:08AM UTC
[Monitoring] We have implemented a fix for the issue affecting Logs Collection, Metrics Collection, Tracing Collection, Cloud Collection, Logs Searches, Metrics Searches, Logs Alerting, Metrics Alerting, Data Indexing, Dashboards, APIs, Authentication and Billing and Account Management. We are currently monitoring the results.

May 15, 2022 5:22AM UTC
[Resolved] We are no longer seeing issues with Logs Collection, Metrics Collection, Tracing Collection, Cloud Collection, Logs Searches, Metrics Searches, Logs Alerting, Metrics Alerting, Data Indexing, Dashboards, APIs, Authentication and Billing and Account Management. Normal operations has been restored at this time.
System MaintenancePlanned Maintenance

Description

We will be performing scheduled maintenance. During the maintenance window, we do not relax our own monitoring in any way, and we do not take the system off line. Customers might notice intermittent failures for source CRUD workflows during this window.


Components

North America 1 (US1)


Services

Logs Collection, Metrics Collection, Tracing Collection, Cloud Collection, Logs Searches, Metrics Searches, Logs Alerting, Metrics Alerting, Data Indexing, Dashboards, APIs, Authentication, Billing and Account Management


Schedule

May 15, 2022 4:00AM - May 15, 2022 5:00AM UTC



May 15, 2022 4:00AM UTC
[Update] Sumo Logic maintenance starting now

May 15, 2022 5:00AM UTC
[Update] Sumo Logic maintenance now complete
Problem with Data IndexingDegraded Performance

Incident Status

Degraded Performance


Components

Europe 2 (DE)


Services

Data Indexing




May 15, 2022 12:54AM UTC
[Investigating] We are currently investigating reports of problems with Data Indexing. The symptoms are: latency in processing and displaying log data. We will provide more information soon.

May 15, 2022 4:20AM UTC
[Monitoring] We have implemented a fix for the issue affecting Data Indexing. The symptoms are: latency in processing and displaying log data. We are currently monitoring the results.

May 15, 2022 4:20AM UTC
[Resolved] We are no longer seeing issues with Data Indexing and normal operation has been restored at this time.
System MaintenancePlanned Maintenance

Description

We will be performing scheduled maintenance. During the maintenance window, we do not relax our own monitoring in any way, and we do not take the system off line. Customers might notice intermittent failures for source CRUD workflows during this window.


Components

America Federal (FED)


Services

Logs Collection, Metrics Collection, Tracing Collection, Cloud Collection, Logs Searches, Metrics Searches, Logs Alerting, Metrics Alerting, Data Indexing, Dashboards, APIs, Authentication, Billing and Account Management


Schedule

May 15, 2022 3:00AM - May 15, 2022 4:00AM UTC



May 15, 2022 3:00AM UTC
[Update] Sumo Logic maintenance starting now

May 15, 2022 4:00AM UTC
[Update] Sumo Logic maintenance now complete
System MaintenancePlanned Maintenance

Description

We will be performing scheduled maintenance. During the maintenance window, we do not relax our own monitoring in any way, and we do not take the system off line. Customers might notice intermittent failures for source CRUD workflows during this window.


Components

India (IN)


Services

Logs Collection, Metrics Collection, Tracing Collection, Cloud Collection, Logs Searches, Metrics Searches, Logs Alerting, Metrics Alerting, Data Indexing, Dashboards, APIs, Authentication, Billing and Account Management


Schedule

May 13, 2022 8:30PM - May 13, 2022 9:30PM UTC



May 13, 2022 8:30PM UTC
[Update] Sumo Logic maintenance starting now

May 13, 2022 9:30PM UTC
[Update] Sumo Logic maintenance now complete
System MaintenancePlanned Maintenance

Description

We will be performing scheduled maintenance. During the maintenance window, we do not relax our own monitoring in any way, and we do not take the system off line. Customers might notice intermittent failures for source CRUD workflows during this window.


Components

Australia (AU)


Services

Logs Collection, Metrics Collection, Tracing Collection, Cloud Collection, Logs Searches, Metrics Searches, Logs Alerting, Metrics Alerting, Data Indexing, Dashboards, APIs, Authentication, Billing and Account Management


Schedule

May 13, 2022 8:30PM - May 13, 2022 9:30PM UTC



May 13, 2022 8:30PM UTC
[Update] Sumo Logic maintenance starting now

May 13, 2022 9:30PM UTC
[Update] Sumo Logic maintenance now complete
System MaintenancePlanned Maintenance

Description

We will be performing scheduled maintenance. During the maintenance window, we do not relax our own monitoring in any way, and we do not take the system off line. Customers might notice intermittent failures for source CRUD workflows during this window.


Components

Japan (JP)


Services

Logs Collection, Metrics Collection, Tracing Collection, Cloud Collection, Logs Searches, Metrics Searches, Logs Alerting, Metrics Alerting, Data Indexing, Dashboards, APIs, Authentication, Billing and Account Management


Schedule

May 13, 2022 8:00PM - May 13, 2022 9:00PM UTC



May 13, 2022 8:00PM UTC
[Update] Sumo Logic maintenance starting now

May 13, 2022 9:00PM UTC
[Update] Sumo Logic maintenance now complete
System MaintenancePlanned Maintenance

Description

We will be performing scheduled maintenance. During the maintenance window, we do not relax our own monitoring in any way, and we do not take the system off line. Customers might notice intermittent failures for source CRUD workflows during this window.


Components

Europe 1 (EU)


Services

Logs Collection, Metrics Collection, Tracing Collection, Cloud Collection, Logs Searches, Metrics Searches, Logs Alerting, Metrics Alerting, Data Indexing, Dashboards, APIs, Authentication, Billing and Account Management


Schedule

May 13, 2022 8:00PM - May 13, 2022 9:00PM UTC



May 13, 2022 8:00PM UTC
[Update] Sumo Logic maintenance starting now

May 13, 2022 9:00PM UTC
[Update] Sumo Logic maintenance now complete