Problem with Metrics Searches in North America 1 (US1)

Incident Report for Sumo Logic

Resolved

We are no longer seeing issues with Metrics Searches and normal operation has been restored at this time.
Posted Jan 20, 2026 - 19:46 UTC

Monitoring

We have implemented a fix for the issue affecting Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We are currently monitoring the results.
Posted Jan 20, 2026 - 19:40 UTC

Identified

We have identified the source of the issue affecting Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We are working on a fix for the problem.
Posted Jan 20, 2026 - 19:33 UTC

Investigating

We are currently investigating reports of problems with Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We will provide more information soon.
Posted Jan 20, 2026 - 18:57 UTC
This incident affected: North America 1 (US1) (Metrics Searches).
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