Problem with Metrics Searches

Incident Report for Sumo Logic

Resolved

We are no longer seeing issues with Metrics Searches and normal operation has been restored at this time.

Posted Jan 20, 2026 - 19:46 UTC

Monitoring

We have implemented a fix for the issue affecting Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We are currently monitoring the results.

Posted Jan 20, 2026 - 19:40 UTC

Identified

We have identified the source of the issue affecting Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We are working on a fix for the problem.

Posted Jan 20, 2026 - 19:33 UTC

Investigating

We are currently investigating reports of problems with Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We will provide more information soon.

Posted Jan 20, 2026 - 18:57 UTC

This incident affected: North America 1 (US1) (Metrics Searches).