Problem with Logs Collection

Incident Report for Sumo Logic

Resolved

We are no longer seeing issues with Logs Collection and normal operation has been restored at this time.

[Update]
Following further investigation, we determined that the previously communicated resolution time was incorrect. The correct resolution time has been updated to 8:20 AM UTC.
Posted Apr 02, 2026 - 08:20 UTC

Monitoring

We have implemented a fix for the issue affecting Logs Collection. The symptoms are: latency in processing and displaying log data. We are currently monitoring the results.
Posted Apr 02, 2026 - 08:10 UTC
This incident affected: Europe 1 (EU) (Logs Collection).
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