Problem with Tracing Collection in North America 1 (US1)

Incident Report for Sumo Logic

Resolved

We are no longer seeing issues with Tracing Collection and normal operation has been restored at this time.
Posted Feb 17, 2026 - 18:13 UTC

Monitoring

We have implemented a fix for the issue affecting Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We are currently monitoring the results.
Posted Feb 17, 2026 - 17:54 UTC

Identified

We have identified the source of the issue affecting Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We are working on a fix for the problem.
Posted Feb 17, 2026 - 17:45 UTC

Investigating

We are currently investigating reports of problems with Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We will provide more information soon.
Posted Feb 17, 2026 - 17:19 UTC
This incident affected: North America 1 (US1) (Tracing Collection).