Problem with Logs Collection and Metrics Collection

Incident Report for Sumo Logic

Resolved

We are no longer seeing issues with Logs Collection and Metrics Collection and normal operation has been restored at this time.
Posted Apr 14, 2026 - 16:50 UTC

Monitoring

We have implemented a fix for the issue affecting Logs Collection and Metrics Collection. The symptoms are: latency in processing and displaying log data and latency in processing and displaying metrics data. We are currently monitoring the results.
Posted Apr 14, 2026 - 16:44 UTC

Investigating

We are currently investigating reports of problems with Logs Collection and Metrics Collection. The symptoms are: latency in processing and displaying log data and latency in processing and displaying metrics data. We will provide more information soon.
Posted Apr 14, 2026 - 16:40 UTC
This incident affected: North America 1 (US1) (Logs Collection, Metrics Collection).
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