Problem with Cloud SIEM Processing and Data Indexing in North America 2 (US2)

Incident Report for Sumo Logic

Resolved

We are no longer seeing issues with Cloud SIEM Processing and Data Indexing and normal operation has been restored at this time.
Posted Aug 05, 2026 - 09:22 UTC

Update

We are also seeing impact on:
Components: Cloud SIEM Processing
We are continuing to monitor the fix for Cloud SIEM Processing and Data Indexing.
Posted Aug 05, 2026 - 09:13 UTC

Update

We are continuing to monitor the fix for Data Indexing.
Posted Aug 05, 2026 - 09:00 UTC

Update

We are continuing to monitor the fix for Data Indexing.
Posted Aug 05, 2026 - 08:35 UTC

Monitoring

We have implemented a fix for the issue affecting Data Indexing. The symptoms are: latency in processing and displaying logs and metrics data. We are currently monitoring the results.
Posted Aug 05, 2026 - 08:28 UTC

Investigating

We are currently investigating reports of problems with Data Indexing. The symptoms are: latency in processing and displaying logs and metrics data. We will provide more information soon.
Posted Aug 05, 2026 - 08:16 UTC
This incident affected: North America 2 (US2) (Cloud SIEM Processing, Data Indexing).