All Systems Operational

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This page provides the current operational status and incident history for Sumo Logic services. Subscribe to updates to stay informed about maintenance and service interruptions.

North America 1 (US1) Operational
APIs Operational
Authentication Operational
Automation Service Operational
Billing and Account Management Operational
Cloud Collection Operational
Cloud SIEM APIs Operational
Cloud SIEM Processing Operational
Cloud SIEM UI Operational
Cloud SOAR Operational
Dashboards Operational
Data Indexing Operational
Logs Alerting Operational
Logs Collection Operational
Logs Searches Operational
Metrics Alerting Operational
Metrics Collection Operational
Metrics Searches Operational
Tracing Collection Operational
North America 2 (US2) Operational
APIs Operational
Authentication Operational
Automation Service Operational
Billing and Account Management Operational
Cloud Collection Operational
Cloud SIEM APIs Operational
Cloud SIEM Processing Operational
Cloud SIEM UI Operational
Cloud SOAR Operational
Dashboards Operational
Data Indexing Operational
Logs Alerting Operational
Logs Collection Operational
Logs Searches Operational
Metrics Alerting Operational
Metrics Collection Operational
Metrics Searches Operational
Tracing Collection Operational
Europe 1 (EU) Operational
APIs Operational
Authentication Operational
Automation Service Operational
Billing and Account Management Operational
Cloud Collection Operational
Cloud SIEM APIs Operational
Cloud SIEM Processing Operational
Cloud SIEM UI Operational
Cloud SOAR Operational
Dashboards Operational
Data Indexing Operational
Logs Alerting Operational
Logs Collection Operational
Logs Searches Operational
Metrics Alerting Operational
Metrics Collection Operational
Metrics Searches Operational
Tracing Collection Operational
Europe 2 (DE) Operational
APIs Operational
Authentication Operational
Automation Service Operational
Billing and Account Management Operational
Cloud Collection Operational
Cloud SIEM APIs Operational
Cloud SIEM Processing Operational
Cloud SIEM UI Operational
Cloud SOAR Operational
Dashboards Operational
Data Indexing Operational
Logs Alerting Operational
Logs Collection Operational
Logs Searches Operational
Metrics Alerting Operational
Metrics Collection Operational
Metrics Searches Operational
Tracing Collection Operational
Australia (AU) Operational
APIs Operational
Authentication Operational
Automation Service Operational
Billing and Account Management Operational
Cloud Collection Operational
Cloud SIEM APIs Operational
Cloud SIEM Processing Operational
Cloud SIEM UI Operational
Cloud SOAR Operational
Dashboards Operational
Data Indexing Operational
Logs Alerting Operational
Logs Collection Operational
Logs Searches Operational
Metrics Alerting Operational
Metrics Collection Operational
Metrics Searches Operational
Tracing Collection Operational
Japan (JP) Operational
APIs Operational
Authentication Operational
Automation Service Operational
Billing and Account Management Operational
Cloud Collection Operational
Cloud SIEM APIs Operational
Cloud SIEM Processing Operational
Cloud SIEM UI Operational
Cloud SOAR Operational
Dashboards Operational
Data Indexing Operational
Logs Alerting Operational
Logs Collection Operational
Logs Searches Operational
Metrics Alerting Operational
Metrics Collection Operational
Metrics Searches Operational
Tracing Collection Operational
Canada (CA) Operational
APIs Operational
Authentication Operational
Automation Service Operational
Billing and Account Management Operational
Cloud Collection Operational
Cloud SIEM APIs Operational
Cloud SIEM Processing Operational
Cloud SIEM UI Operational
Cloud SOAR Operational
Dashboards Operational
Data Indexing Operational
Logs Alerting Operational
Logs Collection Operational
Logs Searches Operational
Metrics Alerting Operational
Metrics Collection Operational
Metrics Searches Operational
Tracing Collection Operational
Korea (KR) Operational
APIs Operational
Authentication Operational
Automation Service Operational
Billing and Account Management Operational
Cloud Collection Operational
Cloud SIEM APIs Operational
Cloud SIEM Processing Operational
Cloud SIEM UI Operational
Cloud SOAR Operational
Dashboards Operational
Data Indexing Operational
Logs Alerting Operational
Logs Collection Operational
Logs Searches Operational
Metrics Alerting Operational
Metrics Collection Operational
Metrics Searches Operational
Tracing Collection Operational
America Federal (FED) Operational
APIs Operational
Authentication Operational
Automation Service Operational
Billing and Account Management Operational
Cloud Collection Operational
Cloud SIEM APIs Operational
Cloud SIEM Processing Operational
Cloud SIEM UI Operational
Cloud SOAR Operational
Dashboards Operational
Data Indexing Operational
Logs Alerting Operational
Logs Collection Operational
Logs Searches Operational
Metrics Alerting Operational
Metrics Collection Operational
Metrics Searches Operational
Tracing Collection Operational
Zurich (CH) Operational
APIs Operational
Authentication Operational
Automation Service Operational
Billing and Account Management Operational
Cloud Collection Operational
Cloud SIEM APIs Operational
Cloud SIEM Processing Operational
Cloud SIEM UI Operational
Cloud SOAR Operational
Dashboards Operational
Data Indexing Operational
Logs Alerting Operational
Logs Collection Operational
Logs Searches Operational
Metrics Alerting Operational
Metrics Collection Operational
Metrics Searches Operational
Tracing Collection Operational
European Sovereign Cloud (ESC) Operational
APIs Operational
Authentication Operational
Automation Service Operational
Billing and Account Management Operational
Cloud Collection Operational
Cloud SIEM APIs Operational
Cloud SIEM Processing Operational
Cloud SIEM UI Operational
Cloud SOAR Operational
Dashboards Operational
Data Indexing Operational
Logs Alerting Operational
Logs Collection Operational
Logs Searches Operational
Metrics Alerting Operational
Metrics Collection Operational
Metrics Searches Operational
Tracing Collection Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 3, 2026

No incidents reported today.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

Problem with Logs Alerting in America Federal (FED)
Resolved - We are no longer seeing issues with Logs Alerting and normal operation has been restored at this time.
Jul 28, 20:20 UTC
Identified - We have identified the source of the issue affecting logs based alerts. We are working on a fix for the problem.
Jul 28, 20:15 UTC
Investigating - We are currently investigating reports of problems with Logs Alerting. Users relying on logs based alerts may fail to receive notifications. We will provide more information soon.
Jul 28, 20:01 UTC

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

Scheduled Maintenance with Collections in North America 2 (US2)
Completed - The scheduled maintenance has been completed.
Jul 25, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 06:01 UTC
Scheduled - We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays.

During the maintenance window users may experience:

Delays in data collection and collector registration.

- No data loss is expected.
- No user action is required after this window.
- This page will be updated once the maintenance is complete.
Jul 17, 14:27 UTC
Scheduled Maintenance with Collections in North America 1 (US1)
Completed - The scheduled maintenance has been completed.
Jul 25, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 05:00 UTC
Scheduled - We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays.

During the maintenance window users may experience:

Delays in data collection and collector registration.

- No data loss is expected.
- No user action is required after this window.
- This page will be updated once the maintenance is complete.
Jul 17, 14:26 UTC

Jul 24, 2026

No incidents reported.

Jul 23, 2026

Problem with Microsoft Azure Metrics Collection in North America 2 (US2)
Resolved - We are no longer seeing issues with Microsoft Azure Metrics Collection and normal operation has been restored at this time.
Jul 23, 19:11 UTC
Monitoring - Microsoft Azure has identified and rolled back a change that was causing the networking issue in the West US region. We are seeing signs of recovery in our Azure Metrics Collection pipeline and expect processing latency to return to normal shortly.
Jul 23, 18:53 UTC
Identified - We have identified the source of the issue affecting Microsoft Azure Metrics Collection. The symptoms are: latency in processing and displaying metrics data. This issue is caused by a networking problem on Microsoft Azure's infrastructure in the West US region, which is impacting connectivity to Azure services. Microsoft is actively investigating and working on mitigation options for the affected network devices. We are monitoring the situation and will provide updates as Microsoft progresses toward a resolution.
Jul 23, 17:06 UTC

Jul 22, 2026

Problem with CSE Processing Pipeline in North America 1 (US1)
Resolved - We are no longer seeing issues with CSE Processing Pipeline and normal operation has been restored at this time.
Jul 22, 11:42 UTC
Monitoring - We have implemented a fix for the issue affecting CSE Processing Pipeline, which are resulting in latency, slowness, or delay in displaying data. We are currently monitoring the results.
Jul 22, 10:05 UTC
Investigating - We are currently investigating reports of problems with CSE Processing Pipeline. The symptoms are: latency in processing and displaying security data. We will provide more information soon.
Jul 22, 09:21 UTC

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

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