Sumo Logic Status

Problem with Cloud SIEM Processing in North America 2 (US2)

Investigating - We are currently investigating reports of problems with Cloud SIEM Processing. Log security records may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. Users may also experience delayed insights and signal generation on the affected security records. We will provide more information soon.
Nov 09, 2026 - 19:22 UTC

About This Site

This page provides the current operational status and incident history for Sumo Logic services. Subscribe to updates to stay informed about maintenance and service interruptions.

North America 1 (US1) Operational

APIs Operational

Authentication Operational

Automation Service Operational

Billing and Account Management Operational

Cloud Collection Operational

Cloud SIEM APIs Operational

Cloud SIEM Processing Operational

Cloud SIEM UI Operational

Cloud SOAR Operational

Dashboards Operational

Data Indexing Operational

Logs Alerting Operational

Logs Collection Operational

Logs Searches Operational

Metrics Alerting Operational

Metrics Collection Operational

Metrics Searches Operational

Tracing Collection Operational

North America 2 (US2) Degraded Performance

APIs Operational

Authentication Operational

Automation Service Operational

Billing and Account Management Operational

Cloud Collection Operational

Cloud SIEM APIs Operational

Cloud SIEM Processing Degraded Performance

Cloud SIEM UI Operational

Cloud SOAR Operational

Dashboards Operational

Data Indexing Operational

Logs Alerting Operational

Logs Collection Operational

Logs Searches Operational

Metrics Alerting Operational

Metrics Collection Operational

Metrics Searches Operational

Tracing Collection Operational

Europe 1 (EU) Operational

APIs Operational

Authentication Operational

Automation Service Operational

Billing and Account Management Operational

Cloud Collection Operational

Cloud SIEM APIs Operational

Cloud SIEM Processing Operational

Cloud SIEM UI Operational

Cloud SOAR Operational

Dashboards Operational

Data Indexing Operational

Logs Alerting Operational

Logs Collection Operational

Logs Searches Operational

Metrics Alerting Operational

Metrics Collection Operational

Metrics Searches Operational

Tracing Collection Operational

Europe 2 (DE) Operational

APIs Operational

Authentication Operational

Automation Service Operational

Billing and Account Management Operational

Cloud Collection Operational

Cloud SIEM APIs Operational

Cloud SIEM Processing Operational

Cloud SIEM UI Operational

Cloud SOAR Operational

Dashboards Operational

Data Indexing Operational

Logs Alerting Operational

Logs Collection Operational

Logs Searches Operational

Metrics Alerting Operational

Metrics Collection Operational

Metrics Searches Operational

Tracing Collection Operational

Australia (AU) Operational

APIs Operational

Authentication Operational

Automation Service Operational

Billing and Account Management Operational

Cloud Collection Operational

Cloud SIEM APIs Operational

Cloud SIEM Processing Operational

Cloud SIEM UI Operational

Cloud SOAR Operational

Dashboards Operational

Data Indexing Operational

Logs Alerting Operational

Logs Collection Operational

Logs Searches Operational

Metrics Alerting Operational

Metrics Collection Operational

Metrics Searches Operational

Tracing Collection Operational

Japan (JP) Operational

APIs Operational

Authentication Operational

Automation Service Operational

Billing and Account Management Operational

Cloud Collection Operational

Cloud SIEM APIs Operational

Cloud SIEM Processing Operational

Cloud SIEM UI Operational

Cloud SOAR Operational

Dashboards Operational

Data Indexing Operational

Logs Alerting Operational

Logs Collection Operational

Logs Searches Operational

Metrics Alerting Operational

Metrics Collection Operational

Metrics Searches Operational

Tracing Collection Operational

Canada (CA) Operational

APIs Operational

Authentication Operational

Automation Service Operational

Billing and Account Management Operational

Cloud Collection Operational

Cloud SIEM APIs Operational

Cloud SIEM Processing Operational

Cloud SIEM UI Operational

Cloud SOAR Operational

Dashboards Operational

Data Indexing Operational

Logs Alerting Operational

Logs Collection Operational

Logs Searches Operational

Metrics Alerting Operational

Metrics Collection Operational

Metrics Searches Operational

Tracing Collection Operational

Korea (KR) Operational

APIs Operational

Authentication Operational

Automation Service Operational

Billing and Account Management Operational

Cloud Collection Operational

Cloud SIEM APIs Operational

Cloud SIEM Processing Operational

Cloud SIEM UI Operational

Cloud SOAR Operational

Dashboards Operational

Data Indexing Operational

Logs Alerting Operational

Logs Collection Operational

Logs Searches Operational

Metrics Alerting Operational

Metrics Collection Operational

Metrics Searches Operational

Tracing Collection Operational

America Federal (FED) Operational

APIs Operational

Authentication Operational

Automation Service Operational

Billing and Account Management Operational

Cloud Collection Operational

Cloud SIEM APIs Operational

Cloud SIEM Processing Operational

Cloud SIEM UI Operational

Cloud SOAR Operational

Dashboards Operational

Data Indexing Operational

Logs Alerting Operational

Logs Collection Operational

Logs Searches Operational

Metrics Alerting Operational

Metrics Collection Operational

Metrics Searches Operational

Tracing Collection Operational

Zurich (CH) Operational

APIs Operational

Authentication Operational

Automation Service Operational

Billing and Account Management Operational

Cloud Collection Operational

Cloud SIEM APIs Operational

Cloud SIEM Processing Operational

Cloud SIEM UI Operational

Cloud SOAR Operational

Dashboards Operational

Data Indexing Operational

Logs Alerting Operational

Logs Collection Operational

Logs Searches Operational

Metrics Alerting Operational

Metrics Collection Operational

Metrics Searches Operational

Tracing Collection Operational

European Sovereign Cloud (ESC) Operational

APIs Operational

Authentication Operational

Automation Service Operational

Billing and Account Management Operational

Cloud Collection Operational

Cloud SIEM APIs Operational

Cloud SIEM Processing Operational

Cloud SIEM UI Operational

Cloud SOAR Operational

Dashboards Operational

Data Indexing Operational

Logs Alerting Operational

Logs Collection Operational

Logs Searches Operational

Metrics Alerting Operational

Metrics Collection Operational

Metrics Searches Operational

Tracing Collection Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov `9`, `2026`

Unresolved incident: Problem with Cloud SIEM Processing in North America 2 (US2).

Nov `8`, `2026`

No incidents reported.

Nov `7`, `2026`

No incidents reported.

Nov `6`, `2026`

No incidents reported.

Nov `5`, `2026`

Problem with Cloud SIEM APIs in North America 2 (US2)

Resolved - We are no longer seeing issues with Cloud SIEM APIs and normal operation has been restored at this time.
Nov 5, 09:08 UTC

Monitoring - We have implemented a fix for the issue affecting Cloud SIEM APIs. Programmatic access through the Sumo CSIEM API may fail. Requests to CSIEM API endpoints may return 5XX errors. Automated systems using the CSIEM API could experience errors or interruptions until service recovers. We are currently monitoring the results.
Nov 5, 08:44 UTC

Investigating - We are currently investigating reports of problems with Cloud SIEM APIs. Programmatic access through the Sumo CSIEM API may fail. Requests to CSIEM API endpoints may return 5XX errors. Automated systems using the CSIEM API could experience errors or interruptions until service recovers. We will provide more information soon.
Nov 5, 08:29 UTC

Nov `4`, `2026`

No incidents reported.

Nov `3`, `2026`

No incidents reported.

Nov `2`, `2026`

No incidents reported.

Nov `1`, `2026`

No incidents reported.

Oct `31`, `2026`

No incidents reported.

Oct `30`, `2026`

No incidents reported.

Oct `29`, `2026`

No incidents reported.

Oct `28`, `2026`

No incidents reported.

Oct `27`, `2026`

No incidents reported.

Oct `26`, `2026`

No incidents reported.

About This Site

Past Incidents

Nov 9, 2026

Nov 8, 2026

Nov 7, 2026

Nov 6, 2026

Nov 5, 2026

Nov 4, 2026

Nov 3, 2026

Nov 2, 2026

Nov 1, 2026

Oct 31, 2026

Oct 30, 2026

Oct 29, 2026

Oct 28, 2026

Oct 27, 2026

Oct 26, 2026

Nov `9`, `2026`

Nov `8`, `2026`

Nov `7`, `2026`

Nov `6`, `2026`

Nov `5`, `2026`

Nov `4`, `2026`

Nov `3`, `2026`

Nov `2`, `2026`

Nov `1`, `2026`

Oct `31`, `2026`

Oct `30`, `2026`

Oct `29`, `2026`

Oct `28`, `2026`

Oct `27`, `2026`

Oct `26`, `2026`