Sumo Logic Status

North America 1 (US1)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

North America 2 (US2)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

America Federal (FED)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Europe 1 (EU)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Europe 2 (DE)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Australia (AU)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Japan (JP)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Canada (CA)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

India (IN)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Korea (KR)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

7

Upcoming Maintenances

0

Maintenances Last 30 Days

External Services

Scheduled Maintenance

Scheduled MaintenancePlanned Maintenance

Schedule

October 17, 2025 9:00PM - 11:00PM UTC

Components

Japan (JP), Korea (KR)

Services

Automation Service, CSOAR User Interface

Description

We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays. Access to Cloud SOAR Automation will be limited. During the maintenance window users may experience: Partial availability of CSOAR and Automation Service specifically, there can be issues in running playbooks and actions that rely on Automation Bridge. - No data loss is expected. - No user action is required after this window. - This page will be updated once the maintenance is complete.

Scheduled MaintenancePlanned Maintenance

Schedule

October 17, 2025 9:30PM - 11:30PM UTC

Components

Australia (AU)

Services

Automation Service, CSOAR User Interface

Description

We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays. Access to Cloud SOAR Automation will be limited. During the maintenance window users may experience: Partial availability of CSOAR and Automation Service specifically, there can be issues in running playbooks and actions that rely on Automation Bridge. - No data loss is expected. - No user action is required after this window. - This page will be updated once the maintenance is complete.

Scheduled MaintenancePlanned Maintenance

Schedule

October 19, 2025 5:00AM - 7:00AM UTC

Components

North America 1 (US1)

Services

Automation Service, CSOAR User Interface

Description

We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays. Access to Cloud SOAR Automation will be limited. During the maintenance window users may experience: Partial availability of CSOAR and Automation Service specifically, there can be issues in running playbooks and actions that rely on Automation Bridge. - No data loss is expected. - No user action is required after this window. - This page will be updated once the maintenance is complete.

Scheduled Maintenance Planned Maintenance

Schedule

October 27, 2025 10:00AM - October 28, 2025 12:00AM UTC

Components

Europe 2 (DE)

Services

Automation Service, CSOAR User Interface

Description

We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays. Access to Cloud SOAR Automation will be limited. During the maintenance window users may experience: Partial availability of CSOAR and Automation Service specifically, there can be issues in running playbooks and actions that rely on Automation Bridge. - No data loss is expected. - No user action is required after this window. - This page will be updated once the maintenance is complete.

Scheduled Maintenance Planned Maintenance

Schedule

October 27, 2025 10:00PM - October 28, 2025 12:00AM UTC

Components

Europe 1 (EU)

Services

Automation Service, CSOAR User Interface

Description

We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays. Access to Cloud SOAR Automation will be limited. During the maintenance window users may experience: Partial availability of CSOAR and Automation Service specifically, there can be issues in running playbooks and actions that rely on Automation Bridge. - No data loss is expected. - No user action is required after this window. - This page will be updated once the maintenance is complete.

Scheduled Maintenance Planned Maintenance

Schedule

October 28, 2025 4:00AM - 6:00AM UTC

Components

Canada (CA)

Services

Automation Service, CSOAR User Interface

Description

We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays. Access to Cloud SOAR Automation will be limited. During the maintenance window users may experience: Partial availability of CSOAR and Automation Service specifically, there can be issues in running playbooks and actions that rely on Automation Bridge. - No data loss is expected. - No user action is required after this window. - This page will be updated once the maintenance is complete.

Scheduled Maintenance Planned Maintenance

Schedule

October 28, 2025 5:00AM - 7:00AM UTC

Components

North America 2 (US2)

Services

Automation Service, CSOAR User Interface

Description

We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays. Access to Cloud SOAR Automation will be limited. During the maintenance window users may experience: Partial availability of CSOAR and Automation Service specifically, there can be issues in running playbooks and actions that rely on Automation Bridge. - No data loss is expected. - No user action is required after this window. - This page will be updated once the maintenance is complete.

History (Last 7 days)

Problem with Metrics CollectionDegraded Performance

Incident Status

Degraded Performance

Components

North America 1 (US1)

Services

Metrics Collection

October 10, 2025 5:47PM UTC

[Investigating] We are currently investigating reports of problems with Metrics Collection. The symptoms are: latency in processing and displaying log data. We will provide more information soon.

October 10, 2025 6:14PM UTC

[Resolved] We are no longer seeing issues with Metrics Collection and normal operation has been restored at this time.

Problem with Logs SearchesDegraded Performance

Incident Status

Degraded Performance

Components

North America 1 (US1), North America 2 (US2), America Federal (FED), Europe 1 (EU), Europe 2 (DE), Australia (AU), Japan (JP), Canada (CA), India (IN), Korea (KR)

Services

Logs Searches

October 8, 2025 9:34PM UTC

[Investigating] We are currently investigating reports of problems with Logs Searches, which are resulting in search query URLs not displaying data. We will provide more information soon.

October 8, 2025 9:42PM UTC

[Investigating] We are continuing to investigate reports of problems with Logs Searches. Search Query URLs posted in Scheduled search sent alerts are not opening in the new UI.

October 9, 2025 12:27AM UTC

[Resolved] We are no longer seeing issues with Logs Searches and normal operation has been restored at this time.

Problem with Metrics CollectionDegraded Performance

Incident Status

Degraded Performance

Components

North America 1 (US1)

Services

Metrics Collection

October 5, 2025 11:41PM UTC

[Identified] We have identified the source of the issue affecting Metrics Collection. The symptoms are: latency in processing and displaying metrics data. We are working on a fix for the problem.

October 6, 2025 5:44AM UTC

[Monitoring] We have implemented a fix for the issue affecting Metrics Collection. The symptoms are: latency in processing and displaying metrics data. We are currently monitoring the results.

October 6, 2025 5:49AM UTC

[Resolved] We are no longer seeing issues with Metrics Collection and normal operation has been restored at this time.

StatusHistory

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External Services

Scheduled Maintenance

Scheduled MaintenancePlanned Maintenance

Scheduled MaintenancePlanned Maintenance

Scheduled MaintenancePlanned Maintenance

Scheduled Maintenance Planned Maintenance

Scheduled Maintenance Planned Maintenance

Scheduled Maintenance Planned Maintenance

Scheduled Maintenance Planned Maintenance

History (Last 7 days)

Problem with Metrics CollectionDegraded Performance

Problem with Logs SearchesDegraded Performance

Problem with Metrics CollectionDegraded Performance

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