Sumo Logic Status

North America 1 (US1)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

North America 2 (US2)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

America Federal (FED)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Europe 1 (EU)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Europe 2 (DE)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Australia (AU)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Japan (JP)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Canada (CA)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

India (IN)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Korea (KR)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

10

Upcoming Maintenances

9

Maintenances Last 30 Days

External Services

Scheduled Maintenance

Scheduled MaintenancePlanned Maintenance

Schedule

April 18, 2025 9:00PM - 11:00PM UTC

Components

Japan (JP)

Services

Automation Service

Description

We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays. During the maintenance window users may experience: Delays in Collection and processing for CSOAR. No data loss is expected. No user action is required after this window. This page will be updated once the maintenance is complete.

Scheduled MaintenancePlanned Maintenance

Schedule

April 18, 2025 9:00PM - 11:00PM UTC

Components

Korea (KR)

Services

Automation Service

Description

We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays. During the maintenance window users may experience: Delays in Collection and processing for CSOAR. No data loss is expected. No user action is required after this window. This page will be updated once the maintenance is complete.

Scheduled MaintenancePlanned Maintenance

Schedule

April 18, 2025 9:30PM - 11:30PM UTC

Components

India (IN)

Services

Automation Service

Description

We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays. During the maintenance window users may experience: Delays in Collection and processing for CSOAR. No data loss is expected. No user action is required after this window. This page will be updated once the maintenance is complete.

Scheduled MaintenancePlanned Maintenance

Schedule

April 18, 2025 9:30PM - 11:30PM UTC

Components

Australia (AU)

Services

Automation Service

Description

We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays. During the maintenance window users may experience: Delays in Collection and processing for CSOAR. No data loss is expected. No user action is required after this window. This page will be updated once the maintenance is complete.

Scheduled MaintenancePlanned Maintenance

Schedule

April 19, 2025 10:00PM - April 20, 2025 12:00AM UTC

Components

Europe 1 (EU)

Services

Automation Service

Description

We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays. During the maintenance window users may experience: Delays in Collection and processing for CSOAR. No data loss is expected. No user action is required after this window. This page will be updated once the maintenance is complete.

Scheduled MaintenancePlanned Maintenance

Schedule

April 19, 2025 10:00PM - April 20, 2025 12:00AM UTC

Components

Europe 2 (DE)

Services

Automation Service

Description

We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays. During the maintenance window users may experience: Delays in Collection and processing for CSOAR. No data loss is expected. No user action is required after this window. This page will be updated once the maintenance is complete.

Scheduled MaintenancePlanned Maintenance

Schedule

April 20, 2025 4:00AM - 6:00AM UTC

Components

America Federal (FED)

Services

Automation Service

Description

We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays. During the maintenance window users may experience: Delays in Collection and processing for CSOAR. No data loss is expected. No user action is required after this window. This page will be updated once the maintenance is complete.

Scheduled MaintenancePlanned Maintenance

Schedule

April 20, 2025 5:00AM - 7:00AM UTC

Components

North America 1 (US1)

Services

Automation Service

Description

We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays. During the maintenance window users may experience: Delays in Collection and processing for CSOAR. No data loss is expected. No user action is required after this window. This page will be updated once the maintenance is complete.

Scheduled MaintenancePlanned Maintenance

Schedule

April 21, 2025 4:00AM - 6:00AM UTC

Components

Canada (CA)

Services

Automation Service

Description

We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays. During the maintenance window users may experience: Delays in Collection and processing for CSOAR. No data loss is expected. No user action is required after this window. This page will be updated once the maintenance is complete.

Scheduled MaintenancePlanned Maintenance

Schedule

April 21, 2025 5:00AM - 7:00AM UTC

Components

North America 2 (US2)

Services

Automation Service

Description

We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays. During the maintenance window users may experience: Delays in Collection and processing for CSOAR. No data loss is expected. No user action is required after this window. This page will be updated once the maintenance is complete.

History (Last 7 days)

Problem with Metrics CollectionOperational

Incident Status

Operational

Components

North America 1 (US1)

Services

Metrics Collection

March 26, 2025 2:18PM UTC

[Monitoring] We have implemented a fix for the issue affecting Metrics Collection. The symptoms are: latency in processing and displaying metrics data. We are currently monitoring the results.

March 26, 2025 2:49PM UTC

[Resolved] We are no longer seeing issues with Metrics Collection and normal operation has been restored at this time.

Scheduled MaintenancePlanned Maintenance

Description

We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays. During the maintenance window users may experience: Delays in Collection and processing for Cloud Collection . No data loss is expected. No user action is required after this window. This page will be updated once the maintenance is complete.

Components

North America 1 (US1)

Services

Cloud Collection

Schedule

March 26, 2025 3:00AM - March 26, 2025 5:00AM UTC

March 26, 2025 3:00AM UTC

[Update] Scheduled maintenance is starting.

March 26, 2025 5:00AM UTC

[Update] Scheduled maintenance is complete.

Scheduled MaintenancePlanned Maintenance

Description

We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays. During the maintenance window users may experience: Delays in Collection and Processing for Cloud Collection . No data loss is expected. No user action is required after this window. This page will be updated once the maintenance is complete.

Components

North America 2 (US2)

Services

Cloud Collection

Schedule

March 25, 2025 3:00AM - March 25, 2025 5:00AM UTC

March 25, 2025 3:00AM UTC

[Update] Scheduled maintenance is starting.

March 25, 2025 5:00AM UTC

[Update] Scheduled maintenance is complete.

Scheduled MaintenancePlanned Maintenance

Description

We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays. During the maintenance window users may experience: Delays in Collection and processing for CSOAR. No data loss is expected. No user action is required after this window. This page will be updated once the maintenance is complete.

Components

Australia (AU), India (IN)

Services

Automation Service, CSOAR User Interface

Schedule

March 21, 2025 8:30PM - March 21, 2025 10:30PM UTC

March 21, 2025 8:30PM UTC

[Update] Scheduled maintenance is starting.

March 21, 2025 10:30PM UTC

[Update] Scheduled maintenance is completed.

Latency in Metrics CollectionOperational

Incident Status

Operational

Components

Europe 2 (DE)

Services

Metrics Collection

March 21, 2025 3:48PM UTC

[Resolved] We are currently investigating a problem experienced today with Metrics Collection. The symptoms were: latency in processing and displaying metrics data. The issue is resolved and we are monitoring.

Problem with MS Office 365 APIDegraded Performance

Incident Status

Degraded Performance

Components

Australia (AU)

Services

Cloud Collection

March 20, 2025 8:48PM UTC

[Identified] We are working with the service provider on a fix for the problem.

March 21, 2025 3:16AM UTC

[Identified] We are continuing to work with the service provider on a fix for the problem. We will provide an update soon.

March 21, 2025 12:28PM UTC

[Resolved] We are no longer seeing issues with Cloud Collection and normal operation has been restored at this time.

StatusHistory

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External Services

Scheduled Maintenance

Scheduled MaintenancePlanned Maintenance

Scheduled MaintenancePlanned Maintenance

Scheduled MaintenancePlanned Maintenance

Scheduled MaintenancePlanned Maintenance

Scheduled MaintenancePlanned Maintenance

Scheduled MaintenancePlanned Maintenance

Scheduled MaintenancePlanned Maintenance

Scheduled MaintenancePlanned Maintenance

Scheduled MaintenancePlanned Maintenance

Scheduled MaintenancePlanned Maintenance

History (Last 7 days)

Problem with Metrics CollectionOperational

Scheduled MaintenancePlanned Maintenance

Scheduled MaintenancePlanned Maintenance

Scheduled MaintenancePlanned Maintenance

Latency in Metrics CollectionOperational

Problem with MS Office 365 APIDegraded Performance

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