Sumo Logic Status

North America 1 (US1)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

North America 2 (US2)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

America Federal (FED)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Europe 1 (EU)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Europe 2 (DE)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Australia (AU)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Japan (JP)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Canada (CA)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

India (IN)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Korea (KR)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

10

Upcoming Maintenances

9

Maintenances Last 30 Days

External Services

Scheduled Maintenance

Scheduled MaintenancePlanned Maintenance

Schedule

April 18, 2025 3:30PM - 5:30PM UTC

Components

Japan (JP)

Services

Automation Service

Description

We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays. During the maintenance window users may experience: Delays in Collection and processing for CSOAR. No data loss is expected. No user action is required after this window. This page will be updated once the maintenance is complete.

Scheduled MaintenancePlanned Maintenance

Schedule

April 18, 2025 3:30PM - 5:30PM UTC

Components

Korea (KR)

Services

Automation Service

Description

We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays. During the maintenance window users may experience: Delays in Collection and processing for CSOAR. No data loss is expected. No user action is required after this window. This page will be updated once the maintenance is complete.

Scheduled MaintenancePlanned Maintenance

Schedule

April 18, 2025 9:30PM - 11:30PM UTC

Components

India (IN)

Services

Automation Service

Description

We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays. During the maintenance window users may experience: Delays in Collection and processing for CSOAR. No data loss is expected. No user action is required after this window. This page will be updated once the maintenance is complete.

Scheduled MaintenancePlanned Maintenance

Schedule

April 19, 2025 3:30PM - 5:30PM UTC

Components

Australia (AU)

Services

Automation Service

Description

We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays. During the maintenance window users may experience: Delays in Collection and processing for CSOAR. No data loss is expected. No user action is required after this window. This page will be updated once the maintenance is complete.

Scheduled MaintenancePlanned Maintenance

Schedule

April 19, 2025 10:00PM - April 20, 2025 12:00AM UTC

Components

Europe 1 (EU)

Services

Automation Service

Description

We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays. During the maintenance window users may experience: Delays in Collection and processing for CSOAR. No data loss is expected. No user action is required after this window. This page will be updated once the maintenance is complete.

Scheduled MaintenancePlanned Maintenance

Schedule

April 19, 2025 10:00PM - April 20, 2025 12:00AM UTC

Components

Europe 2 (DE)

Services

Automation Service

Description

We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays. During the maintenance window users may experience: Delays in Collection and processing for CSOAR. No data loss is expected. No user action is required after this window. This page will be updated once the maintenance is complete.

Scheduled MaintenancePlanned Maintenance

Schedule

April 20, 2025 4:00AM - 6:00AM UTC

Components

America Federal (FED)

Services

Automation Service

Description

We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays. During the maintenance window users may experience: Delays in Collection and processing for CSOAR. No data loss is expected. No user action is required after this window. This page will be updated once the maintenance is complete.

Scheduled MaintenancePlanned Maintenance

Schedule

April 20, 2025 5:00AM - 7:00AM UTC

Components

North America 1 (US1)

Services

Automation Service

Description

We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays. During the maintenance window users may experience: Delays in Collection and processing for CSOAR. No data loss is expected. No user action is required after this window. This page will be updated once the maintenance is complete.

Scheduled MaintenancePlanned Maintenance

Schedule

April 21, 2025 4:00AM - 6:00AM UTC

Components

Canada (CA)

Services

Automation Service

Description

We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays. During the maintenance window users may experience: Delays in Collection and processing for CSOAR. No data loss is expected. No user action is required after this window. This page will be updated once the maintenance is complete.

Scheduled MaintenancePlanned Maintenance

Schedule

April 21, 2025 5:00AM - 7:00AM UTC

Components

North America 2 (US2)

Services

Automation Service

Description

We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays. During the maintenance window users may experience: Delays in Collection and processing for CSOAR. No data loss is expected. No user action is required after this window. This page will be updated once the maintenance is complete.

History (Last 7 days)

Problem with CSE Processing PipelineDegraded Performance

Incident Status

Degraded Performance

Components

America Federal (FED)

Services

CSE Processing Pipeline

April 3, 2025 10:40PM UTC

[Investigating] We are currently investigating reports of problems with CSE Processing Pipeline. The symptoms are: latency in processing and displaying security data. We will provide more information soon.

April 3, 2025 10:50PM UTC

[Monitoring] We have implemented a fix for the issue affecting CSE Processing Pipeline. The symptoms are: latency in processing and displaying security data. We are currently monitoring the results.

April 3, 2025 11:10PM UTC

[Resolved] We are no longer seeing issues with CSE Processing Pipeline and normal operation has been restored at this time.

StatusHistory

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External Services

Scheduled Maintenance

Scheduled MaintenancePlanned Maintenance

Scheduled MaintenancePlanned Maintenance

Scheduled MaintenancePlanned Maintenance

Scheduled MaintenancePlanned Maintenance

Scheduled MaintenancePlanned Maintenance

Scheduled MaintenancePlanned Maintenance

Scheduled MaintenancePlanned Maintenance

Scheduled MaintenancePlanned Maintenance

Scheduled MaintenancePlanned Maintenance

Scheduled MaintenancePlanned Maintenance

History (Last 7 days)

Problem with CSE Processing PipelineDegraded Performance

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