All Systems Operational

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North America 1 (US1)




Operational


North America 2 (US2)




Operational


America Federal (FED)




Operational


Europe 1 (EU)




Operational


Europe 2 (DE)




Operational


Australia (AU)




Operational


Japan (JP)




Operational


Canada (CA)




Operational


India (IN)




Operational


Korea (KR)




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Maintenances Last 30 Days

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Status.io

History (Last 7 days)

Problem with Metrics Collection and Metrics SearchesDegraded Performance

Incident Status

Degraded Performance


Components

North America 1 (US1)


Services

Metrics Collection, Metrics Searches



January 21, 2026 3:09AM UTC
INVESTIGATING

We are currently investigating reports of problems with Metrics Collection and Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We will provide more information soon.

January 21, 2026 3:30AM UTC
IDENTIFIED

We have identified the source of the issue affecting Metrics Collection and Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We are working on a fix for the problem.

January 21, 2026 3:44AM UTC
MONITORING

We have implemented a fix for the issue affecting Metrics Collection and Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We are currently monitoring the results.

January 21, 2026 3:49AM UTC
RESOLVED

We are no longer seeing issues with Metrics Collection and Metrics Searches and normal operation has been restored at this time.
Problem with Metrics SearchesDegraded Performance

Incident Status

Degraded Performance


Components

North America 1 (US1)


Services

Metrics Searches



January 20, 2026 6:57PM UTC
INVESTIGATING

We are currently investigating reports of problems with Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We will provide more information soon.

January 20, 2026 7:33PM UTC
IDENTIFIED

We have identified the source of the issue affecting Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We are working on a fix for the problem.

January 20, 2026 7:40PM UTC
MONITORING

We have implemented a fix for the issue affecting Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We are currently monitoring the results.

January 20, 2026 7:46PM UTC
RESOLVED

We are no longer seeing issues with Metrics Searches and normal operation has been restored at this time.
Problem with Logs Collection, Metrics Collection, Tracing Collection, Cloud Collection, Logs Searches, Metrics Searches, Logs Alerting, Metrics Alerting, Data Indexing, Dashboards, APIs, CSE Processing Pipeline, CSE UI, CSE APIs, Automation Service and CSOAR User InterfaceService Disruption

Incident Status

Service Disruption


Components

Australia (AU)


Services

Logs Collection, Metrics Collection, Tracing Collection, Cloud Collection, Logs Searches, Metrics Searches, Logs Alerting, Metrics Alerting, Data Indexing, Dashboards, APIs, CSE Processing Pipeline, CSE UI, CSE APIs, Automation Service, CSOAR User Interface



January 16, 2026 9:29AM UTC
INVESTIGATING

We are currently investigating reports of problems with Logs Collection, Metrics Collection, Tracing Collection, Cloud Collection, Logs Searches, Metrics Searches, Logs Alerting, Metrics Alerting, Data Indexing, Dashboards, APIs, CSE Processing Pipeline, CSE UI, CSE APIs, Automation Service and CSOAR User Interface. The symptoms are: latency in processing and displaying log data, latency in processing and displaying metrics data, latency in processing and displaying tracing data, latency in retrieving data from cloud, slowness in execution of log queries, error messages in log queries, latency in processing and displaying security data, latency or errors communicating with API. We will provide more information soon.

January 16, 2026 9:55AM UTC
MONITORING

We have implemented a fix for the issue affecting Logs Collection, Metrics Collection, Tracing Collection, Cloud Collection, Logs Searches, Metrics Searches, Logs Alerting, Metrics Alerting, Data Indexing, Dashboards, APIs, CSE Processing Pipeline, CSE UI, CSE APIs, Automation Service and CSOAR User Interface. The symptoms are: latency in processing and displaying log data, latency in processing and displaying metrics data, latency in processing and displaying tracing data, latency in retrieving data from cloud, slowness in execution of log queries, error messages in log queries, latency in processing and displaying security data, latency or errors communicating with API. We are currently monitoring the results.

January 16, 2026 11:34AM UTC
RESOLVED

We are no longer seeing issues with Logs Collection, Metrics Collection, Tracing Collection, Cloud Collection, Logs Searches, Metrics Searches, Logs Alerting, Metrics Alerting, Data Indexing, Dashboards, APIs, CSE Processing Pipeline, CSE UI, CSE APIs, Automation Service and CSOAR User Interface and normal operation has been restored at this time.