All Systems Operational

Updated a few seconds ago

North America 1 (US1)




Operational

North America 2 (US2)




Operational

America Federal (FED)




Operational

Europe 1 (EU)




Operational

Europe 2 (DE)




Operational

Australia (AU)




Operational

Japan (JP)




Operational

Canada (CA)




Operational

India (IN)




Operational

Korea (KR)




Operational

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Maintenances Last 30 Days

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Status.io

History (Last 7 days)

Problem with Logs Collection, Metrics Collection and Tracing CollectionOperational

Incident Status

Operational


Components

North America 2 (US2)


Services

Logs Collection, Metrics Collection, Tracing Collection



September 16, 2025 2:19PM UTC
[Monitoring] We have implemented a fix for the issue affecting Logs Collection, Metrics Collection and Tracing Collection, which are resulting in errors when data is sent to Sumo. We are currently monitoring the results.

September 16, 2025 3:39PM UTC
[Resolved] We are no longer seeing issues with Logs Collection, Metrics Collection and Tracing Collection and normal operation has been restored at this time.

September 16, 2025 3:39PM UTC
[Resolved] We are no longer seeing issues with Logs Collection, Metrics Collection and Tracing Collection and normal operation has been restored at this time.
Problem with Tracing CollectionDegraded Performance

Incident Status

Degraded Performance


Components

Australia (AU)


Services

Tracing Collection



September 16, 2025 12:24AM UTC
[Investigating] We are currently investigating reports of problems with Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We will provide more information soon.

September 16, 2025 12:48AM UTC
[Monitoring] We have implemented a fix for the issue affecting Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We are currently monitoring the results.

September 16, 2025 1:19AM UTC
[Resolved] We are no longer seeing issues with Tracing Collection and normal operation has been restored at this time.
Problem with Open telemetry collectors Operational

Incident Status

Operational


Components

North America 1 (US1)


Services

Logs Collection, Metrics Collection, Tracing Collection



September 10, 2025 5:13AM UTC
[Investigating] We are currently investigating reports of problems with open telemetry collectors. The symptoms are: latency in processing and displaying log data, latency in processing and displaying metrics data, latency in processing and displaying tracing data. An increased amount of 5xx errors might be seen. We will provide more information soon.

September 10, 2025 7:11AM UTC
[Investigating] We are continuing to investigate reports of problems with OpenTelemetry Collection. The symptoms are: latency in processing and displaying log data, latency in processing and displaying metrics data, latency in processing and displaying tracing data. We are working to isolate the problem, however still seeing 5xx errors.

September 10, 2025 9:14AM UTC
[Resolved] We are no longer seeing issues with Open Telemetry collectors and normal operation has been restored at this time.