All Systems Operational

Updated a few seconds ago

North America 1 (US1)




Operational

North America 2 (US2)




Operational

America Federal (FED)




Operational

Europe 1 (EU)




Operational

Europe 2 (DE)




Operational

Australia (AU)




Operational

Japan (JP)




Operational

Canada (CA)




Operational

India (IN)




Operational

Korea (KR)




Operational

3

Upcoming Maintenances

0

Maintenances Last 30 Days

External Services

Scheduled Maintenance

Scheduled MaintenancePlanned Maintenance

Schedule

October 17, 2025 9:00PM - 11:00PM UTC

Components

Japan (JP), Korea (KR)

Services

Automation Service, CSOAR User Interface

Description

We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays. Access to Cloud SOAR Automation will be limited. During the maintenance window users may experience: Partial availability of CSOAR and Automation Service specifically, there can be issues in running playbooks and actions that rely on Automation Bridge. - No data loss is expected. - No user action is required after this window. - This page will be updated once the maintenance is complete.
Scheduled MaintenancePlanned Maintenance

Schedule

October 17, 2025 9:30PM - 11:30PM UTC

Components

Australia (AU)

Services

Automation Service, CSOAR User Interface

Description

We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays. Access to Cloud SOAR Automation will be limited. During the maintenance window users may experience: Partial availability of CSOAR and Automation Service specifically, there can be issues in running playbooks and actions that rely on Automation Bridge. - No data loss is expected. - No user action is required after this window. - This page will be updated once the maintenance is complete.
Scheduled MaintenancePlanned Maintenance

Schedule

October 19, 2025 5:00AM - 7:00AM UTC

Components

North America 1 (US1)

Services

Automation Service, CSOAR User Interface

Description

We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays. Access to Cloud SOAR Automation will be limited. During the maintenance window users may experience: Partial availability of CSOAR and Automation Service specifically, there can be issues in running playbooks and actions that rely on Automation Bridge. - No data loss is expected. - No user action is required after this window. - This page will be updated once the maintenance is complete.

History (Last 7 days)

Problem with Logs SearchesDegraded Performance

Incident Status

Degraded Performance


Components

North America 1 (US1), North America 2 (US2), America Federal (FED), Europe 1 (EU), Europe 2 (DE), Australia (AU), Japan (JP), Canada (CA), India (IN), Korea (KR)


Services

Logs Searches




October 8, 2025 9:34PM UTC
[Investigating] We are currently investigating reports of problems with Logs Searches, which are resulting in search query URLs not displaying data. We will provide more information soon.

October 8, 2025 9:42PM UTC
[Investigating] We are continuing to investigate reports of problems with Logs Searches. Search Query URLs posted in Scheduled search sent alerts are not opening in the new UI.

October 9, 2025 12:27AM UTC
[Resolved] We are no longer seeing issues with Logs Searches and normal operation has been restored at this time.

Incident Status

Degraded Performance


Components

North America 1 (US1)


Services

Metrics Collection




October 5, 2025 11:41PM UTC
[Identified] We have identified the source of the issue affecting Metrics Collection. The symptoms are: latency in processing and displaying metrics data. We are working on a fix for the problem.

October 6, 2025 5:44AM UTC
[Monitoring] We have implemented a fix for the issue affecting Metrics Collection. The symptoms are: latency in processing and displaying metrics data. We are currently monitoring the results.

October 6, 2025 5:49AM UTC
[Resolved] We are no longer seeing issues with Metrics Collection and normal operation has been restored at this time.

Incident Status

Degraded Performance


Components

North America 2 (US2)


Services

Metrics Collection, Metrics Searches




October 2, 2025 4:42AM UTC
[Investigating] We are currently investigating reports of problems with Metrics Collection and Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We will provide more information soon.

October 2, 2025 5:28AM UTC
[Monitoring] We have implemented a fix for the issue affecting Metrics Collection and Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We are currently monitoring the results.

October 2, 2025 7:23AM UTC
[Monitoring] We are continuing to monitor the fix for Metrics Collection and Metrics Searches.

October 2, 2025 7:51AM UTC
[Resolved] We are no longer seeing issues with Metrics Collection and Metrics Searches and normal operation has been restored at this time.