All Systems Operational
API Operational
Data Ingest Operational
Authentication/User Interface Operational
Search Operational
Dashboards Operational
Scheduled/Realtime Searches Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Scheduled Maintenance
System Maintenance Nov 1, 21:00-23:00 PDT
Update - Maintenance for our Australia and Europe customers is scheduled for Friday 10/31 at 13:00 to 15:00 PDT.
Oct 28, 10:35 PDT
Scheduled - We will be performing scheduled maintenance. We anticipate some downtime during this period.
Oct 28, 10:30 PDT
Past Incidents
Oct 31, 2014

No incidents reported today.

Oct 30, 2014

No incidents reported.

Oct 29, 2014

No incidents reported.

Oct 28, 2014
Resolved - This issue has been resolved. (updated time of incident resolve to be actual time the incident was completely resolved and monitoring incident was over.)
Oct 28, 19:20 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 28, 18:31 PDT
Investigating - Some searches may take longer than normal or experience other issues. Data is still being processed normally. We are actively working to resolve the issue.
Oct 28, 18:00 PDT
Resolved - Authentication is back to normal.
Oct 28, 15:45 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 28, 15:10 PDT
Investigating - Users may see delays in authentication or not be able to login. We are actively working to resolve the issue.
Oct 28, 14:35 PDT
Oct 27, 2014
Resolved - This incident has been resolved.
Oct 27, 22:50 PDT
Monitoring - Data ingest is no longer delayed. Current data is again being indexed in real-time.
Oct 27, 21:47 PDT
Resolved - This incident has been resolved.
Oct 27, 22:49 PDT
Investigating - No data will be lost, but the indexing of most recent data may be delayed. All search is still available for indexed data. We are actively working to resolve the issue.
Oct 27, 21:22 PDT
Resolved - Dashboard operations are back to normal.
Oct 27, 20:17 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 27, 18:59 PDT
Identified - The issue has been identified and a fix is being implemented.
Oct 27, 17:49 PDT
Resolved - Data ingest is no longer delayed. Current data is again being indexed in real-time. Data generated during the delayed period will be ingested shortly.
Oct 27, 19:31 PDT
Monitoring - Data ingest is no longer delayed. Current data is again being indexed in real-time.
Oct 27, 18:56 PDT
Identified - The issue has been identified and a fix is being implemented.
Oct 27, 17:42 PDT
Resolved - Scheduled searches and alerting are back to normal.
Oct 27, 19:31 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 27, 18:59 PDT
Identified - The issue has been identified and a fix is being implemented.
Oct 27, 17:49 PDT
Oct 26, 2014

No incidents reported.

Oct 25, 2014

No incidents reported.

Oct 24, 2014

No incidents reported.

Oct 23, 2014

No incidents reported.

Oct 22, 2014
Resolved - Data ingest is no longer delayed. Current data is again being indexed in real-time. Data generated during the delayed period will be ingested shortly (Updated to reflect actual time of resolution.)
Oct 22, 09:25 PDT
Monitoring - Data ingest is no longer delayed. Current data is again being indexed in real-time.
Oct 22, 09:24 PDT
Investigating - No data will be lost, but the indexing of most recent data may be delayed. All search is still available for indexed data. We are actively working to resolve the issue.
Oct 22, 08:35 PDT
Oct 21, 2014
Completed - The scheduled maintenance has been completed.
Oct 21, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 22:00 PDT
Scheduled - We will be performing scheduled maintenance. We anticipate no downtime during this period.
Oct 21, 17:06 PDT
Oct 20, 2014

No incidents reported.

Oct 19, 2014

No incidents reported.

Oct 18, 2014

No incidents reported.

Oct 17, 2014

No incidents reported.