All Systems Operational
API Operational
Data Ingest Operational
Authentication/User Interface Operational
Search Operational
Dashboards Operational
Scheduled/Realtime Searches Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Scheduled Maintenance
We will be performing scheduled maintenance. We anticipate some downtime during this period. Maintenance for our Australia and Europe customers is scheduled for Friday 2016-07-29 at 13:00 to 15:00 PDT. Maintenance for customers in US2 service environment is scheduled for Monday 2016-07-25 at 21:00 to 23:00 PDT.
Posted on Jul 24, 09:01 PDT
Past Incidents
Jul 28, 2016

No incidents reported today.

Jul 27, 2016
Resolved - This incident has been resolved.
Jul 27, 13:52 PDT
Monitoring - All customers are caught up with ingest, we are now monitoring.
Jul 27, 13:09 PDT
Update - We are now catching up for most of the affected customers.
Jul 27, 11:15 PDT
Identified - The issue has been identified and a fix is being implemented.
Jul 27, 08:45 PDT
Investigating - No data will be lost, but the indexing of most recent data may be delayed. All search is still available for indexed data. We are actively working to resolve the issue.
Jul 27, 07:29 PDT
Jul 26, 2016
Completed - The scheduled maintenance has been completed.
Jul 26, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 22:00 PDT
Scheduled - We will be performing scheduled maintenance. We anticipate no downtime during this period.
Jul 24, 09:01 PDT
Jul 25, 2016
Resolved - Data ingest is no longer delayed. Current data is again being indexed in real-time. Data generated during the delayed period will be ingested shortly.
Jul 25, 07:45 PDT
Monitoring - Data ingest is no longer delayed. Current data is again being indexed in real-time.
Jul 25, 07:37 PDT
Identified - The issue has been identified and a fix is being implemented.
Jul 25, 07:28 PDT
Jul 24, 2016

No incidents reported.

Jul 23, 2016
Completed - The scheduled maintenance has been completed.
Jul 23, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 21:00 PDT
Scheduled - We will be performing scheduled maintenance. We anticipate some downtime during this period. Maintenance for our Australia and Europe customers is scheduled for Friday 2016-07-22 at 13:00 to 15:00 PDT.
Jul 16, 20:01 PDT
Jul 22, 2016
Resolved - This incident has been resolved.
Jul 22, 14:23 PDT
Monitoring - Starting at approximately 12:45pm today, we had ingest, scheduled search, and scheduled view delays.
Jul 22, 13:54 PDT
Resolved - Data ingest is no longer delayed. Current data is again being indexed in real-time. Data generated during the delayed period will be ingested shortly.
Jul 22, 06:48 PDT
Monitoring - Data ingest is no longer delayed. Current data is again being indexed in real-time.
Jul 22, 06:42 PDT
Identified - The issue has been identified and a fix is being implemented.
Jul 22, 06:00 PDT
Jul 21, 2016
Resolved - Searches latencies are now down to normal levels for all customers
Jul 21, 14:02 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 21, 12:55 PDT
Identified - The issue has been identified and a fix is being implemented.
Jul 21, 10:08 PDT
Resolved - all scheduled views are back to working order.
Jul 21, 14:01 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 21, 13:50 PDT
Investigating - Some scheduled views are delayed on US1
Jul 21, 13:05 PDT
Resolved - Scheduled searches and alerting are back to normal.
Jul 21, 13:25 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 21, 06:32 PDT
Investigating - Users may encounter temporary issues with scheduled searches not running as expected. We are actively working to resolve the issue.
Jul 21, 05:49 PDT
Resolved - The live dashboards and search indexes are now up-to-date with the latest log messages from our customers.
Jul 21, 09:12 PDT
Monitoring - Data ingest is no longer delayed. Current data is again being indexed in real-time.
Jul 21, 06:38 PDT
Jul 20, 2016

No incidents reported.

Jul 19, 2016
Completed - The scheduled maintenance has been completed.
Jul 19, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 22:00 PDT
Scheduled - We will be performing scheduled maintenance. We anticipate no downtime during this period.
Jul 16, 20:01 PDT
Jul 18, 2016

No incidents reported.

Jul 17, 2016

No incidents reported.

Jul 16, 2016
Resolved - Scheduled searches and alerting are back to normal.
Jul 16, 23:27 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 16, 23:02 PDT
Investigating - Users may encounter temporary issues with scheduled searches not running as expected. We are actively working to resolve the issue.
Jul 16, 22:51 PDT
Resolved - Data ingest is no longer delayed. Current data is again being indexed in real-time. Data generated during the delayed period will be ingested shortly.
Jul 16, 23:27 PDT
Monitoring - Data ingest is no longer delayed. Current data is again being indexed in real-time.
Jul 16, 23:02 PDT
Investigating - No data will be lost, but the indexing of most recent data may be delayed. All search is still available for indexed data. We are actively working to resolve the issue.
Jul 16, 22:51 PDT
Completed - The scheduled maintenance has been completed.
Jul 16, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 21:00 PDT
Scheduled - We will be performing scheduled maintenance. We anticipate some downtime during this period. Maintenance for our Australia and Europe customers is scheduled for Friday 2016-07-15 at 13:00 to 15:00 PDT.
Jul 9, 20:01 PDT
This incident has been resolved.
Jul 16, 22:30 PDT
Jul 15, 2016

No incidents reported.

Jul 14, 2016
Resolved - This incident has been resolved.
Jul 14, 18:05 PDT
Identified - This impacts queries which use views (the data in those views will not be up-to-date). Our system will automatically backfill the data once this issue is resolved.
Jul 14, 13:18 PDT
Resolved - Data ingest is no longer delayed. Current data is again being indexed in real-time. Data generated during the delayed period will be ingested shortly.
Jul 14, 07:29 PDT
Monitoring - Data ingest is no longer delayed. Current data is again being indexed in real-time.
Jul 14, 07:25 PDT
Identified - The issue has been identified and a fix is being implemented.
Jul 14, 07:11 PDT