All Systems Operational

Updated a few seconds ago

North America 1 (US1)




Operational

North America 2 (US2)




Operational

America Federal (FED)




Operational

Europe 1 (EU)




Operational

Europe 2 (DE)




Operational

Australia (AU)




Operational

Japan (JP)




Operational

Canada (CA)




Operational

India (IN)




Operational

Korea (KR)




Operational

6

Upcoming Maintenances

13

Maintenances Last 30 Days

External Services

Status.io

Scheduled Maintenance

Updated: Scheduled MaintenancePlanned Maintenance

Schedule

November 7, 2025 4:00AM - 6:00AM UTC

Components

Canada (CA)

Services

Authentication

Description

We wanted to inform you that the planned maintenance originally scheduled for October 31, 2025 4:00 - 06:00 UTC has been rescheduled to 2025-11-07 04:00 - 06:00 UTC. This change ensures minimal impact to our customers and allows us to complete necessary updates with improved stability. No action is required on your part. Thank you for your understanding and continued partnership. Original Message: We will be performing scheduled maintenance. During the window, users may be unexpectedly logged out of the Sumo User Interface. If this occurs, users can log back in immediately and the system will continue to function normally. Note that you may be logged out more than once during this period. No data loss is expected. No user action is required after this window. This page will be updated once the maintenance is complete.
Scheduled MaintenancePlanned Maintenance

Schedule

November 7, 2025 10:00PM - November 8, 2025 12:00AM UTC

Components

Europe 1 (EU)

Services

Authentication

Description

We will be performing scheduled maintenance. During the window, users may be unexpectedly logged out of the Sumo User Interface. If this occurs, users can log back in immediately and the system will continue to function normally. Note that you may be logged out more than once during this period. No data loss is expected. No user action is required after this window. This page will be updated once the maintenance is complete.
Scheduled MaintenancePlanned Maintenance

Schedule

November 8, 2025 9:00PM - 11:00PM UTC

Components

Japan (JP)

Services

Authentication

Description

We will be performing scheduled maintenance. During the window, users may be unexpectedly logged out of the Sumo User Interface. If this occurs, users can log back in immediately and the system will continue to function normally. Note that you may be logged out more than once during this period. No data loss is expected. No user action is required after this window. This page will be updated once the maintenance is complete.
Scheduled MaintenancePlanned Maintenance

Schedule

November 8, 2025 9:30PM - 11:30PM UTC

Components

Australia (AU)

Services

Authentication

Description

We will be performing scheduled maintenance. During the window, users may be unexpectedly logged out of the Sumo User Interface. If this occurs, users can log back in immediately and the system will continue to function normally. Note that you may be logged out more than once during this period. No data loss is expected. No user action is required after this window. This page will be updated once the maintenance is complete.
Updated: Scheduled MaintenancePlanned Maintenance

Schedule

November 9, 2025 5:00AM - 7:00AM UTC

Components

North America 2 (US2)

Services

Authentication

Description

We wanted to inform you that the planned maintenance originally scheduled for 2025-11-10 05:00:00 UTC has been rescheduled to 2025-11-09 05:00:00 UTC. This change ensures minimal impact to our customers and allows us to complete necessary updates with improved stability. No action is required on your part. Thank you for your understanding and continued partnership. Original Message: We will be performing scheduled maintenance. During the window, users may be unexpectedly logged out of the Sumo User Interface. If this occurs, users can log back in immediately and the system will continue to function normally. Note that you may be logged out more than once during this period. No data loss is expected. No user action is required after this window. This page will be updated once the maintenance is complete.
Updated: Scheduled MaintenancePlanned Maintenance

Schedule

November 10, 2025 5:00AM - 7:00AM UTC

Components

North America 1 (US1)

Services

Authentication

Description

We wanted to inform you that the planned maintenance originally scheduled for 2025-11-09 05:00:00 UTC has been rescheduled to 2025-11-10 05:00:00 UTC. This change ensures minimal impact to our customers and allows us to complete necessary updates with improved stability. No action is required on your part. Thank you for your understanding and continued partnership. Original Message: We will be performing scheduled maintenance. During the window, users may be unexpectedly logged out of the Sumo User Interface. If this occurs, users can log back in immediately and the system will continue to function normally. Note that you may be logged out more than once during this period. No data loss is expected. No user action is required after this window. This page will be updated once the maintenance is complete.

History (Last 7 days)

Scheduled MaintenancePlanned Maintenance

Description

We will be performing scheduled maintenance. During the window, users may be unexpectedly logged out of the Sumo User Interface. If this occurs, users can log back in immediately and the system will continue to function normally. Note that you may be logged out more than once during this period. No data loss is expected. No user action is required after this window. This page will be updated once the maintenance is complete.


Components

Europe 2 (DE)


Services

Authentication


Schedule

November 3, 2025 10:00PM - November 4, 2025 12:00AM UTC


November 3, 2025 10:00PM UTC
[Update] Scheduled maintenance is starting.

November 4, 2025 12:00AM UTC
[Update] Scheduled maintenance is complete.
Scheduled MaintenancePlanned Maintenance

Description

We will be performing scheduled maintenance. During the window, users may be unexpectedly logged out of the Sumo User Interface. If this occurs, users can log back in immediately and the system will continue to function normally. Note that you may be logged out more than once during this period. No data loss is expected. No user action is required after this window. This page will be updated once the maintenance is complete.


Components

Korea (KR)


Services

Authentication


Schedule

November 3, 2025 9:00PM - November 3, 2025 11:00PM UTC


November 3, 2025 9:00PM UTC
[Update] Scheduled maintenance is starting.

November 3, 2025 11:00PM UTC
[Update] Scheduled maintenance is complete.
Problem with CSE Processing PipelineDegraded Performance

Incident Status

Degraded Performance


Components

North America 2 (US2)


Services

CSE Processing Pipeline



November 3, 2025 4:18PM UTC
[Investigating] Degraded Performance

We are currently investigating reports of problems with CSE Processing Pipeline. The symptoms are: latency in processing and displaying security data. We will provide more information soon.

November 3, 2025 4:24PM UTC
[Identified] Degraded Performance

We have identified the source of the issue affecting CSE Processing Pipeline. The symptoms are: latency in processing and displaying security data. We are working on a fix for the problem.

November 3, 2025 6:12PM UTC
[Monitoring] Degraded Performance

We have implemented a fix for the issue affecting CSE Processing Pipeline. The symptoms are: latency in processing and displaying security data. We are currently monitoring the results.

November 3, 2025 9:28PM UTC
[Resolved] Operational

We are no longer seeing issues with CSE Processing Pipeline and normal operation has been restored at this time.
Scheduled MaintenancePlanned Maintenance

Description

We will be performing scheduled maintenance. During the window, users may be unexpectedly logged out of the Sumo User Interface. If this occurs, users can log back in immediately and the system will continue to function normally. Note that you may be logged out more than once during this period. No data loss is expected. No user action is required after this window. This page will be updated once the maintenance is complete.


Components

America Federal (FED)


Services

Authentication


Schedule

November 1, 2025 4:00AM - November 1, 2025 6:00AM UTC


November 3, 2025 7:06PM UTC
[Update] Scheduled maintenance is starting.

November 3, 2025 7:06PM UTC
[Update] Scheduled maintenance is complete.
Scheduled MaintenancePlanned Maintenance

Description

We will be performing scheduled maintenance. During the window, users may be unexpectedly logged out of the Sumo User Interface. If this occurs, users can log back in immediately and the system will continue to function normally. Note that you may be logged out more than once during this period. No data loss is expected. No user action is required after this window. This page will be updated once the maintenance is complete.


Components

Canada (CA)


Services

Authentication


Schedule

October 31, 2025 4:00AM - October 31, 2025 6:00AM UTC


November 3, 2025 7:06PM UTC
[Update] Scheduled maintenance is starting.

November 3, 2025 7:06PM UTC
[Update] Scheduled maintenance is complete.
Problem with CSE Processing PipelineDegraded Performance

Incident Status

Degraded Performance


Components

North America 2 (US2)


Services

CSE Processing Pipeline



November 3, 2025 10:03AM UTC
[Investigating] Degraded Performance

We are currently investigating reports of problems with CSE Processing Pipeline. The symptoms are: latency in processing and displaying security data. We will provide more information soon.

November 3, 2025 11:52AM UTC
[Monitoring] Degraded Performance

We have implemented a fix for the issue affecting CSE Processing Pipeline. The symptoms are: latency in processing and displaying security data. We are currently monitoring the results.

November 3, 2025 2:37PM UTC
[Resolved] Operational

We are no longer seeing issues with CSE Processing Pipeline and normal operation has been restored at this time.
Scheduled MaintenancePlanned Maintenance

Description

We will be performing scheduled maintenance. During the window, users may be unexpectedly logged out of the Sumo User Interface. If this occurs, users can log back in immediately and the system will continue to function normally. Note that you may be logged out more than once during this period. No data loss is expected. No user action is required after this window. This page will be updated once the maintenance is complete.


Components

America Federal (FED)


Services

Authentication


Schedule

November 1, 2025 4:00AM - November 1, 2025 6:00AM UTC


November 1, 2025 4:00AM UTC
[Update] Scheduled maintenance is starting.

November 1, 2025 6:00AM UTC
[Update] Scheduled maintenance is complete.
Scheduled MaintenancePlanned Maintenance

Description

We will be performing scheduled maintenance. During the window, users may be unexpectedly logged out of the Sumo User Interface. If this occurs, users can log back in immediately and the system will continue to function normally. Note that you may be logged out more than once during this period. No data loss is expected. No user action is required after this window. This page will be updated once the maintenance is complete.


Components

Canada (CA)


Services

Authentication


Schedule

October 31, 2025 4:00AM - October 31, 2025 6:00AM UTC


October 31, 2025 4:00AM UTC
[Update] Scheduled maintenance is starting.

October 31, 2025 6:00AM UTC
[Update] Scheduled maintenance is complete.
Problem with Logs Collection and Cloud CollectionDegraded Performance

Incident Status

Degraded Performance


Components

North America 2 (US2)


Services

Logs Collection, Cloud Collection



October 30, 2025 10:30PM UTC
[Investigating] Degraded Performance

We are currently investigating reports of problems with Logs Collection and Cloud Collection. The symptoms are: latency in processing and displaying log data, latency in retrieving data from cloud. We will provide more information soon.

October 30, 2025 10:33PM UTC
[Identified] Degraded Performance

We have identified the source of the issue affecting Logs Collection and Cloud Collection. The symptoms are: latency in processing and displaying log data and latency in retrieving data from cloud. We are working on a fix for the problem.

October 30, 2025 10:45PM UTC
[Monitoring] Operational

We have implemented a fix for the issue affecting Logs Collection and Cloud Collection. The symptoms are: latency in processing and displaying log data and latency in retrieving data from cloud. We are currently monitoring the results.

October 30, 2025 10:58PM UTC
[Resolved] Operational

We are no longer seeing issues with Logs Collection and Cloud Collection and normal operation has been restored at this time.
Scheduled Maintenance Planned Maintenance

Description

We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays. Access to Cloud SOAR Automation will be limited. During the maintenance window users may experience: Partial availability of CSOAR and Automation Service specifically, there can be issues in running playbooks and actions that rely on Automation Bridge. - No data loss is expected. - No user action is required after this window. - This page will be updated once the maintenance is complete.


Components

North America 2 (US2)


Services

Automation Service, CSOAR User Interface


Schedule

October 28, 2025 5:00AM - October 28, 2025 7:00AM UTC


October 28, 2025 5:00AM UTC
[Update] Scheduled maintenance is starting.

October 28, 2025 7:00AM UTC
[Update] Scheduled maintenance is complete.
Scheduled Maintenance Planned Maintenance

Description

We will be performing scheduled maintenance. During the maintenance window, various functions of the application will become unavailable or have processing delays. Access to Cloud SOAR Automation will be limited. During the maintenance window users may experience: Partial availability of CSOAR and Automation Service specifically, there can be issues in running playbooks and actions that rely on Automation Bridge. - No data loss is expected. - No user action is required after this window. - This page will be updated once the maintenance is complete.


Components

Canada (CA)


Services

Automation Service, CSOAR User Interface


Schedule

October 28, 2025 4:00AM - October 28, 2025 6:00AM UTC


October 28, 2025 4:00AM UTC
[Update] Scheduled maintenance is starting.

October 28, 2025 6:00AM UTC
[Update] Scheduled maintenance is complete.